Kailua
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Boots & Kimo's Homestyle Ktchn
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Need To Experience....... I live here on the island I've been to B&K when it was at it's old location. I've always thought they should move to a bigger location. Now that they have moved it is nicer and a little bigger but for the amount of people that visit there they should find a bigger location. Like everywhere else you eat, some days the food or the way it is cook is not always the same....however, I ordered the palehu ribs and it was delicious it was simple but it had taste the presentation was great and the amount of food was just right.....As for the service the guy who took my order was very pleasant he introduced his self and went over the specials he was very professional however the greeter who was a female at the front where everyone would sign in was rude and not pleasant at all. I enjoyed the food and yes I still would go back....…
Despite local raves, B&K's doesn't make the cut. We've lived in Kailua for a few years but have never taken the opportunity to go to Boot's & Kimo's. There's always a line and the locals all rave about how good the food is, especially their signature items. We had in-laws visiting, so thought it might be the perfect opportunity to go out for breakfast and try B&K. We went on a Friday morning; the wait was really not too long - maybe 10 minutes, which was good. The inside is clean and bright, with a pro-sports theme. Tables are close together, but we weren't bothered by that too much. The service is not great; the servers can't seem to answer any questions about the menu items. None of us ordered any of the "signature" items, i.e., banana-mac pancakes, which may have been our mistake. My wife ordered strawberry crepes; turns out they are SUPPOSED to be cold, although this is not indicated anywhere on the menu. She would have preferred something hot. I had a couple of eggs with corned beef hash and toast. Everything was cold, and the hash looked to be straight out of a can - not "homemade" at all. Overall the experience was disappointing for us, especially with all the "great" things we had heard. I could have probably saved a few bucks and gotten the same level of service with better food at Denny's. Sorry B & K - despite the big buildup, you guys don't make the cut in my book.…
Tasty, but make sure you arenʻt too hungry!.
I tried Boots & Kimo at the urging of a friend. The must-have item is the Macadamia Nut Pancakes she raved! So, I had them, and they are delish! The serving was huge, though, and I wasnʻt able to eat
it all or save any of it.
I would love to go back there again, but the wait is sooooooo long. If you are hungry, you will probably die before getting seated so make sure you snack ahead of time.
The service is less than good - I guess the concentrate on seating you, serving you, then booting you out as soon as possible.
Eventhough - this place is worth the try! Have fun, and be prepared!…
You'll be sorry.
The long wait makes it unique. Sure, waits can be common but 45 to an hour? The grub's not worth that kind of wait or price. It's pricey too. Cinnamon's, that crepe shop, Brent's and yes Times
Bakery are a hundred times better.
Don't go there!…
People are Nasty and RUDE.
We went on a Friday morning @ 9:30 AM. There was a long line, but that's OK, because I was expecting it. We put our name on the list for a table for 5. While you wait outside, a "waiter" comes
out on the sidewalk and takes your order. I assume this is to speed up the turnover of tables in the tiny restaurant. This guy has NEVER heard of the concept of customer service. He pretty much gives you the feeling that we (the customers) are a bother. When my sister who has some food allergies asked him a very simple question about a menu item he mumbled something to the effect of "i don't know" and then just ignored her next question. (hmm ? how about ?I don?t know, but I?ll go ask? ???)
After about 45 minutes we were called to our table. However, it was a booth only big enough for 4 people (I requested a table for 5). So we could all sit, my nephew grabbed an empty chair and pulled it up to the end of the table. Within a couple minutes "Mr Charm" the order taker, walked up and told my nephew "you can't sit here". When we reminded them that this was where the staff sat our party of 5 he said "you can't sit here". We then asked him where we should sit, we got a reply of "you'll have to wait for another table". At this point he went and got someone from the back of the restaurant who told we couldn't sit there because it was a fire hazard. While we were blocking one of two isles to the front door (there?s probably only 10 tables in the whole place), I think the real issue was that the wait staff had to walk a little farther to get to the couple tables on our side of the restaurant. When the "waiter" again told us that we had to move to another table (none available), I told them that we'd just go somewhere else. His reply was "OK". I'm a pretty easy going guy, so what really bothered me about all of this was that through the whole episode not once did we hear a single "I'm sorry", "thank you ", or anything of the sort.…
