No. No and No.
I thought I was making a great choice using a locally-based servicer with a shop right in my neighborhood. The Hnolulu kakaako location has a pretty disorganized system going on. I dropped off my car there all day today at 8am and when they called me back in the afternoon they said my car was ready at 5pm. I went there and ended up waiting till 6:35 pm till it was done. Yeah. Nice. They close at 6pm.
Best thing is that they almost let me drive off without one of the fans they were trying to replace!
I gave it at least one star because there are some nice people that work there - but it's just not managed well and all I was offered was a seat and water for waiting an extra hour and a half after it was supposed to be done.