Kamaaina Metals & Jewelry

Recommends

knakasone

Joined 4 years ago

They were wonderful! I have no complaints. We went to the new location in Pearl City and were very pleased with the wonderful service and the experts there. I was helped by a girl named Elizabeth and she answered all my questions very kindly and offered me advise. I was pleased with the amount she paid me because I didn't think my "junk" was worth even half the amount I got! Then I went to look around at the showroom and there were three people there to help me and they were all very friendly and very helpful. The "mom" helped me pick out an amazing set for my daughter and we talked for a while about our families. They may be white but they were born and raised here in Hawaii so they are real Kama'aina. I would deffinately go back for all my gift needs and just to hang around with great people! I would give 10 stars if I could.

Doesn't Recommend

ronollo

Joined 6 years ago

Never go here. The service and pricing of these peoples jewelry is horrible. I visited them and wanted to sell a piece of jewelry and got a ridiculously low quote. The son and wife of the owner are extremely rude and never smiled or were helpful at all. As with the other reviewer, they kept me waiting and were very condisending to me, like I was doing them a favor. What low class people. I would hope you would never go to this place.

AND, to top it all off I left without selling my gold piece and took it too a local pawn shop where I got substantialy MORE money. Just goes to show you what rudness gets you...Nothing!!

Doesn't Recommend

sandypau

Joined 6 years ago

Bad customer service: should be called Haole Metals. I wanted to sell some of my unused jewerly for cash so I thought of Kamaaina Metals. The buyer was already helping someone. I brought my son along not realizing there would be a wait. My son got antsy, so I ask if I could wait outside. We did. A couple of Japanese customers arrived after us. The receptionist (CASANOVA) signal us to come back in. We were about to be help by the buyer when the manager Elizabeth very rudely told us it wasn't our turn. Having waited over half an hour I decide to leave and never do business with Kamaaina Metal. It should be called Haole Metals since all employees and owner are Haole. Unless you look rich and Japanese I won't go there.