Lmour Nails & Beauty Salon
Aiea, HI 96701
Phone: (808) 486-8885
User Reviews for Lmour Nails & Beauty Salon
12/03/2007 Posted by anna2toes
I just recently had a wedding party of 20 and just off the back I knew there was no place that would be able to accommodate us. I called around and no salon was able to take us in or tell us where would be the best place to call for a large party. Finally I call L’mour Nails they told me they were able to fit us in. They told me exactly what I needed to know and I was excited. I came in they asked us what we wanted to do and even suggested me to put on Solar Nails for my wedding. It was wonderful for my wedding, I didn’t need to worry about my nail polish chipping or anything. I must add that my wedding party loved the place. I would recommend this place to anyone even to you. It was just a great place and friendly staff.
Pros: great location for family to shop while you get your nails done
Cons: not more of these salons around
10/06/2007 Posted by kelsuerx
nails lifted from where tip was adhered...with clue.....two days after paying 60.00 I went in to show them...they made me feel like I did something wrong..by the way they talked and treated me....they wanted to soak them off with acetone but my fingers had cuts and were sensative to the touch due to filling...told them I would come in 5 days later on my next day off giving them time to heal... they told me no..now... I told them to have a an owner call me so I can better explain ...SHE called me two days later told me it sounded like I was trying to get a free services.. told her that wasn;t the case and that I would be in on friday as planned." day off.." friday they start to take them off by using teonail clippers..OUCH....and then comes back and says here your sixty dollars now go......... I told him I needed my nails soaked off or fungus will grow... he told me I'll have to pay for that...than I asked for a file to soften then edges from the toenail clippers and he said no you pay for that too......I get home to try to finish what was started the three nails that were lifting the most .....one nail is bleeding due to NO nail bed and two of my fingers lack a nail bed mid way as well .....how did I wanted this to go ....an apology for the inconvience and had them soaked off with a refunds or gift card a s planned....they showed no reguard for for the lifting with meant no apologies... the second day after being there the guy says to me we out money if we do that......for you ....broken english...broken line of communication...broken customer service......first and last time there......
Pros: location was great....
Cons: customer satisfaction when it came to a problem they sucked............
0 out of 1 people found this review helpful
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