Honolulu >Manicures & Pedicures > Pro Nails
1620 N School St Ste H4, Honolulu, HI | Directions 9681721.336219 -157.869476
Neighborhoods: Liliha - Kapalama
BAD CUSTOMER SERVICE & SNEAKY CHARGES!!!!!! – I went to get a polish change & fill and the gentlemen who serviced me was terrible. He was contradicting me the entire time, talking to me like I was dumb. I mentioned that I wanted the acrylic fill and he said it wasn't going to be shiny. I didn't hear what he said, so I asked him to repeat himself and he said "shiny, don't you know what shiny means??" it was like that the entire time. he was very pushy, very rude and unprofessional. then, when i checked out, what was suppose to cost $10 for a polish change and $15 for an acrylic fill, actually ending costing an extra $3 for the glitter nail polish & $3 for the cut-down of my acrylic fill. i have NEVER been charged for a cut-down when i do a fill, even at this same place (pro nails), never. and no where on the pricing does it say anything about $3 for glitter polish. i don't mind paying the extra cost but it should be brought to my attention first, allowing ME to make the choice on wether or not i would like to move forward.
this place has the WORST customer service i have EVER experienced. i don't recommend that anyone, in their right mind, go there.
the prices may seem cheap but you'll always end up paying more by the time you leave with all the SNEAKY fees!!!!!!!! you may as well go to a more Professional...more Respectable place for all those extra costs!!!
i really don't understand how people like this stay in business!!!!
BAD CUSTOMER SERVICE & SNEAKY FEES!!!!!!
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