Flowers By Jr Lou & T

05/12/2008 Posted by UalanaTaylor

I ordered an arrangement last minute from the mainland for Mothers Day and found that they were very courteous and prompt in expediting my order. The flowers were just georgous and in consideration of the occasion, the prices were very reasonable. They are reliable especially on short notice and the staff there are great to deal with. This is not the first time I have used this florist and it won't be the last! Great job!

04/29/2008 Posted by Brianb923

I too am surprised to read the scathing review below. I have been ordering flowers from Jr Lou & T ever since my highschool proms back in the 80's....You can always count on them for full, fresh and beautiful arrangements at below market prices. Other florists use tons of filler in their arrangements, but everything I've ever ordered from Jr Lou and T for the past, oh, I don't know, 22 years - has been amazing. Not bad, for an "INCOMPITENT" company that "doesnt speak english"...oh, and by the way, you spelled incompitent incorrectly - it's INCOMPETENT. (so much for competence) Brian

Pros: thumbs up!

04/07/2008 Posted by redhawk52

I was astonished to read the harsh reviews of this Florist. I normally stay at the New Otani and have admired their floral arrangements -- they get things right, and they recommended this florist. Yes, initially you have to occasionally deal with a bit of a language barrier. However,I also recognize that they speak far better English than I speak any other language. The quality and value are worth some extra patience. The flowers (I always order tropical) have been exquisite; very fresh, nicely done, quite fairly priced. Their leis are downright cheap. My orders have been on time, and they have been quite accommodating. Yes, if you want flawless English and to place a snap snap order, probably this isn't the route to go. However, if you can exercise an element of patience you will be quite pleased with the product...unless, however, they don't do well with non-tropical flowers.

Pros: wonderful tropical flowers

Cons: English is the second language of several employees

04/04/2008 Posted by rach80867

The people that work at this flower shop, can barely speak English and do not know what is going on or how to properly run a functioning business. They prompt customers trying to order over the phone to become immensely frustrated and upset by asking the same questions repeatedly, and switching the phone back and forth amongst each other. I just spent the past 15 minutes repeating my name, message, and address to two different ladies, unable to spell simple words like ‘are’ ‘and’ ‘in’ etc.

03/08/2007 Posted by angelluv1631

Please, if you are smart, do not use this florist. My friend was trying to be nice for Valentines day and send tulips in my favorite color (pink). What they sent me was dying orange tulips that only lasted one day. There were so many flowers and filler inside the vase and there was no presentation at all, plastic was still around all the flowers. I called to complain but they were rude and hung up on me three times. I started out nice and putting the blame on my friend and saying he must have made a mistake but after being hung up on three times I was not so nice anymore. It took them two days just to find the order form to confirm that pink tulips were orderd. After talking with the owner Lou I felt like what was paid for was going to be sent to me. She also tried to say that none of her staff is rude and blamed the hanging up on the phones being worked on. It is now three weeks later and I have yet to hear from Lou or see my pink tulips like promised. DONT WASTE YOUR MONEY HERE. THEY ARE ONLY TRYING TO MAKE MONEY AND NOT MAKE HAPPY CUSTOMERS!!!! As a assisant to a florist before I know how business should be handled as well as I know how long it takes to get flowers in. This place is not worth your time or money!

01/26/2007 Posted by jslater1532

Tried to be a thoughtful husband and order flowers early for Valentines Day. Drove from Ewa Beach to University on 1/26 about 1130 am, only to be turned away. The reason? They weren't prepared to take orders for Valentines Day because the "prices have not been set." I was asked to return on Su 1/28 to order. What difference can two days make? I have used them before, but never again. I'll go to a business who takes care of the customer, not soak them because is "Valentines Day." These people are greedy to the max. I say all husbands and boyfriends should boycott Jr, Lou & T, they are not looking for the best interest of the customer, only to pad their pockets.