Tan Zone

01/14/2008 Posted by malia_aina

To anyone and everyone who chooses to read this, I understand how frustrating it is to not be able to tan for a week, but if you take a minute to think about the fact that Tan Zone is a small business then you will realize that it is normal for problems to arise. Tan Zone is a small business that has a limited number of employees which means that sometimes there are problems and we have to close the shop, or that the shop wil be closed for a few minutes when a bathroom or food break is needed. Waiting a few extra minutes really isn't that big of a deal and if it is then please come back a a later time. As for being closed for the past week there were a lot of technical problems that needed to be taken care of and while it did take longer then expected there was a number to call if you had any complaints to make or if you wished to speak to someone about what was going on. However, let me stress that Tan Zone is not stealing your money. The salon is up and running and you can now go back to your daily routine of wanting to pay money to get a tan instead of going to the beach like many of you threat to do. While many are complaing about being ripped off because of high prices I only have one thing to say, YOU LIVE IN HAWAII (AKA PARADISE) SO YOU PAY MORE FOR WHERE YOU LIVE. For those of you who shop at any grocery store, mall, car dealership etc. then you will realize that milk, and cheese, and clothes and cars and the gas that the car takes to run are over priced but it is something you have to deal with. Tan Zone does not force you to buy a one time tan, or a week, or a month you the customer chooses to do so and there are many people there that have been clients for months and even years. So you, the people who are complaing, keep us in business because you keep comiong back. No one is saying it is the best salon on the island, but it is what it is a place to come and pay for a tan.

01/09/2008 Posted by caol

I chose tan zone since they were the only one in the area and right next to a 24hr fitness that I also joined. I signed up for one month unlimited and paid cash. When I returned the next day to tan they were closed and said it was due to computer problems. It's been a week now and they're still closed. I wish I read the previous reviews. I think I was scammed and they just took money even though they knew they would be closing. They still have the same hand written sign on a piece of paper saying that they are closed because of computer problems. How long does it take to fix a computer? Where do I go to get my money back? Bunch of thieves and cheats. I hope enough people complain and they are sued for fraud. BTW, I also wish that I could give negative stars.

Pros: none

Cons: thieves

10/25/2007 Posted by secretshopper45

This is by far the worse salon I have ever gone to. Not only to pay through the nose for old bulbs and an unmaintained facility the worse part is that it closes at random hours for the clerk's breaks or lunch. I just joined and wasn't able to tan on four occassions because they were close "for maintenance" from 10-00am-3:00 pm . No advance notice or nothing. And I can assure that there's no maintenance going on since the place is dark and empty nor is there any noticeable difference in the facility. All you have to do if you want to put this place out of business is just be open during the stated hours. Not too much to ask. This place is only about a mile from where I live but I've just joined a new salon 15 miles away. At least they're open.

Pros: They're able to rob you without physical violence

Cons: Everything

04/14/2007 Posted by pell01

Over priced. Poorly maintained. Burnt out bulbs not changed promptly. Doesn't open on time. The worse is that it's frequently closed without warning. This Sat 4/14/2007 10:30 am I saw several customers just standing around waiting for the studio to open (it's suppose to open at 10:00 am). I came back an hour later and it was still close. No number to call no nothing. It's the only salon in the area and they seem to be mindful of that. Anybody waiting to open a tanning salon in that area will find an idea location in the Windward shopping center. I have never met a customer that has been happy with the Tan Zone but only go there, like me, because there's no where else to go.

Pros: clean

Cons: everything else

11/10/2006 Posted by hepsy

1. Playful decor 2. The Bed Bulbs are either wrong kind, not properly maintained or intentionally weak. It takes two to three sessions in a Zone bed to get the same amount of color as once in Tanning Beds elsewhere. 3. CD/Stereos are supplied in each room but are useless. The music delivered through the Zone's main speakers is so loud that individual music selection can not be heard. Even with ear bud volume blasted to pain level, the Zone's selection is louder. If you don't like their music, tough!

Pros: Decor

Cons: Ambiance, Maintenance